Account Manager SME

Job description

We are ValueBlue, a fast-growing B2B SaaS scale-up that enables organizations globally to achieve agile digital transformation. Our mission is to help organizations improve their business and adapt for the future by giving them insight into their architecture, processes, applications and data, so that they can deliver effective transformation initiatives.

Our innovative collaboration platform BlueDolphin helps CxOs and Architects to plan, design, and manage business transformations, thanks to real-time insights that speed-up decision making. We currently have customers using our platform across the globe, from corporations like A.S. Watson, Randstad, and Wyndham Hotels & Resorts Group to financial, pharmaceutical, technology and consumer organizations such as ABN AMRO, Wakefern Food Corp and Moss Construction.

For several years our beloved BlueDolphin has been part of the Gartner Magic Quadrant and rewarded with customer choice awards on several occasions.

Headquartered in Utrecht, the Netherlands, with satellite offices in London, New York, and Hong Kong. Thanks to a recent B Series investment now further expansion awaits us.

ValueBlue is more than just a company. We are an international tech community with a passion for improving the lives of our customers while developing ourselves on a continues basis. We are an expert in our field and proud of our culture where innovation, ownership, a can-do mentality and team play add to the equation.

In order to continue on our growth path, we are currently recruiting a Junior Account Manager based at our Utrecht (NL) office.

What will you be doing?

Account Managers at ValueBlue work in a fast-paced business environment that is very competitive and quota-driven, constantly looking for the opportunity to bring digital transformation solutions to companies.

As a Junior Account Manager at ValueBlue you will:

  • Take responsibility for approximately 50 SME accounts with the goal of driving retention, engagement and customer satisfaction;
  • Work with proven technology, recognised by Gartner with a mention in their magic quadrant;
  • Regularly engage with clients to understand their challenges and evaluate how you can help them achieve their goals;
  • Work closely and coordinate daily with your colleagues in Sales, Support, Customer Solutions and the pre-sales teams to ensure the best possible customer experience;
  • Advise and inspire our customers to get the best of the usage of our product – BlueDolphin.
  • Attend ValueBlue sponsored trade shows, conferences and other events as required;
  • Travel to visit customers when needed.

Job requirements

What do you bring?

Strong predictors of success in this role are:

  • 2+ years of experience as account manager or sales rep in a Saas/Tech environment;
  • Experience working with a large set of SME’s;
  • The ability to adopt a consultative approach to sales;
  • Exceptional prospective skills;
  • The ability to be persistent (but not pushy!);
  • Passion for organisational transformation processes;
  • Practical knowledge about extending contracts, negotiating deals and managing sales cycles;
  • Fluency in English and Dutch is required.

What else is in it for you?

  • A competitive compensation package;
  • The chance to join a fast-growing software company that is expanding globally;
  • Innovative, fun and ambitious colleagues that value new ideas;
  • Guidance and support when you need it; freedom and flexibility when you don’t.
  • A strong focus on continued personal development – attend your choice of training, courses or events to expand your skills;
  • A beautiful and comfortable co-working space in Utrecht with everything you need to concentrate and collaborate;
  • A flexible working environment – split your time between home and the office.

Are you interested?

We would love to hear from you! Please send us your resume and cover letter, and you will hear from us within 3 working days.