ValueBlue, founded in 2011, brings Enterprise Architecture to the Agile age. With BlueDolphin (an Enterprise Architecture SaaS platform) ValueBlue helps CIOs and Enterprise Architects to plan their transformation process, collaborate on execution and manage the transformation process based on actual data insights. As a Niche Player in Gartner’s Magic Quadrant for Enterprise Architecture Tools, ValueBlue is rapidly expanding in customer base as well as geographically.
BlueDolphin is a collaborative platform that coordinates all the information about business, IT and data for all the parties concerned. It enables organizations to manage the relationships and dependencies between the business strategy, projects and initiatives. BlueDolphin brings together the processes, data, applications and infrastructure that are so inextricably linked throughout any organization, to effectively guide the digital transformation process with more agility than ever before.
As a company, ValueBlue stands for responsibility, the creation of customer value, inventiveness and empowerment. The ValueBlue team wants to innovate – not just as colleagues but also as a client’s partner. They do this by working hard with a smile, by pro-actively dealing with everything that crosses their path, by continuously innovating and by giving each other greater freedom and trusting each other.
BlueDolphin is trusted by mid-size and large enterprises like ABN AMRO Pensioenfonds, AS Watson, Randstad, Disney, the ANWB and the Rijksmuseum to help transform their business. To intensify relationships with these and other customers and to establish a scalable service proposition that ensures customer success, ValueBlue is looking to hire a powerful, high-energy and result-driven Manager Customer Solutions
The Manager Customer Solutions (MCS) reports to the COO, and is responsible for the development of a scalable, success oriented, service proposition that fits the SaaS scale-up ambitions of ValueBlue. You will lead the consultancy team towards a high-performance culture with a focus on teamwork, service excellence and ownership, focusing on creating valuable solutions that add up to customer success. Together with the CTO and the COO the MCS defines a roadmap for implementation of scalable customer solutions and use cases and implements it throughout the organization in the shape of an end-to-end customer success process.
Core activities of Manager Customer Solutions
The Manager Customer Solutions will be as passionate about ValueBlue’s solutions as she/he is about providing an exceptional experience for every customer. The ideal candidate understands value creation in the enterprise and corporate market. The MCS is always pursuing maximum value for both the customer and ValueBlue.
Next to a proactive and hands-on mentality, the ideal candidate brings strong people management and communication skills and is eager to get things done. The position is all about leadership, communication and managing expectations. She/he is a go getter with a natural technical interest, a real connector and above all a strong relationship builder. Next to a highly responsive mindset, openness and initiative in problem solving, he/she has an eye for new and interesting developments internally and externally.
Value through innovation
ValueBlue stands for ’creating value through innovation’. The name originates from the Blue Ocean strategy. According to the book, innovation in an existing field needs to be so ground breaking that it generates a completely new field: a ‘Blue Ocean’. In a Blue Ocean, the rules of the game still need to be created and every day is a leap of faith.